Bear Dance Market F.A.Q. (Frequently Asked Questions)

 
 

What’s so special about Bear Dance Market?

Our priority is to educate customers by offering transparency and providing them as much information as possible. We aren’t interested in selling you products that you don’t need. For the sake of quality control, we carry almost exclusively local products.

We confidently stand behind each and every product that’s taking up space on our shelves.

If the labeling is inaccurate or we are not satisfied with the quality, we don't stock it. Plain and simple.

Where are you located?

We are located on Roanoke Street at the top of Christiansburg Mountain in Christiansburg, VA. If you are headed towards Shawsville on 460 East, we are past the Motor Mile, hotels and Cracker Barrel on the right-hand side.

Where do I park?

We share a parking lot with the residents. You can park in any of the spaces on the property in front of the blue buildings. You can also park along the sidewalk in front of the Bear Dance as long as you are not ON the sidewalk or blocking the driveway.

We have a parking diagram on our contact page.

What is your return policy?

We may offer refunds on unopened items that are returned to us in NEW condition within 30 days of the date of purchase. Discounted/sale/clearance items may not be returned. The customer is responsible for return shipping costs (unless a mistake was made on our end). For customer service, please email us at beardancemarket@gmail.com with your order number.

What’s your privacy policy?

You can find our Privacy Policy here.

What are the shipping options?

We offer shipping via USPS. Local orders typically arrive within 1-2 days of the shipping confirmation. We are closed Sundays and Mondays, so please note that progress is not usually made on orders on those days.

All hemp orders are paired with a postmaster letter certifying that the products in your shipment are legal and come from processors with all the required licenses.

How old do i have to be to purchase hemp products?

It is our store's policy that you must be 21 or over to purchase any hemp product. As an added layer of security, we also check ID virtually for shipping orders. (This practice is an industry standard in recreational legal states.)

How can I contact you if I have questions?

  • You can come by during our business hours. There is almost always an owner or manager here at the store who can assist you with your purchase decision.

  • Call or text us: 540.251.4361

  • Email us: beardancemarket@gmail.com

What do I do if I need help with an order?

Are your products legal?

Yes. The 2018 Agricultural Improvement act legalized Delta-9 THC in concentrations of 0.3% or less. This opened up the door for hemp products high in CBD content but low in THC. Any products with a Delta-9 THC concentration lower than 0.3% are federally legal.

If you have questions about our products, we are here to help.

Do you have COAs for your products?

Yes, you can view them here.

How long have you been open?

We opened in the middle of October 2019.

Do you hope to become a recreational dispensary?

When licenses become available to small businesses like us, we would love for our brand to be able to participate in the recreational market in the future.

Where are you from?

Chris was born and raised here.

Sarah is from Virginia Beach but she has also lived in Florida, Chicago and New York City.

Do you make juice?

Yes, but it must be pre-ordered on our website.

Do you have allergy-friendly options? (gluten, nuts, dairy, etc)

Yes! We have a gluten free bread alternative from Blacksburg Bagels that is super tasty.

Do you have vegan options?

Yes! Our smoothies and smoothie bowls are vegan, our avocado toasts can be made vegan, and we have some delicious vegan coffee drinks.

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